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Can't find your confirmation email? Let us know at firstname.lastname@example.org
MarinaReservation.com allows marinas to choose among two standardized cancellation policies (Restrictive and Permissive) that we will enforce to protect both clients and marina alike. Each marina on our site will clearly state the cancellation policy. Clients may cancel and review any penalties by viewing their travel plans and then clicking 'Cancel' on the appropriate reservation.
The restrictive policy doesn't allow any refund.
The permissive policy allows a 25% under the following conditions:
As soon as you have completed the booking payment process the confirmation page appears. This page shows all of your reservation details, including the booking number and your PIN code, so you can access your confirmation online at "My dashboard". MarinaReservation.com will send you also a confirmation email with all your booking information and a SMS.
Your PIN code is the 4 digit number on your booking confirmation, which in combination with your booking number, allows you to check your reservation details from your digital voucher using the Manage Reservation section without being necessary to log in. In "Reservation details" you can view and cancel your booking. Please keep your PIN code confidential.
A valid credit card is needed to guarantee your reservation with a marina. You can also make a booking on behalf of a legal entity. In this case, please confirm the card holder’s name and that you have permission to use their card, in the request form box when making your payment.
To make a reservation via MarinaReservation.com all your card should be:
The marina’s presentation page on MarinaReservation.com displays on its map the location of marina. The marina you are currently looking at will be highlighted, and other marinas located nearby are shown. Once you make a reservation, your confirmation by email will also contain a map that allows you to locate the marina.
If you have a question for a marina before booking, please see the presentation of the marina on the marina page on MarinaReservation.com. Besides the presentation of the marina you will find also the facilities available in that marina and their prices. Some other touristic information is available on the marina page regarding different points of interests in marina or in its immediate vicinity: attractions, habits, festivals, cuisine, etc. If you do not find your answer there, please contact our Customer Service by phone or email, and we will be happy to ask on your behalf.
You can request an early/late check-in in 2 ways:
Yes, the marina facilities you booked are guaranteed by the marina.
MarinaReservation.com uses MobilPay as payment processor. More information about MobilPay you can find at this link.
The price includes the number of berths you booked during a certain period of time and the facilities you selected on the marina's page during your stay in marina.
Please carefully check the inbox and the spam/junk folders for the email address you provided when making the booking. You can also use booking number and PIN code shown on the confirmation page when you completed your booking to log on to MarinaReservation.com to see all the information that would be in the confirmation email. If you need any assistance you can contact us.
"My dashboard " is a self-service tool, which you can use to view or cancel your reservation online. You can access "My dashboard " directly from:
A marina can provide one of the following types of booking:
• The monitored booking is used by the marinas that are providing some specified information (class length, beam, draught, type of boat, prices or berths availability) only by request
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